Legal

Cookie Policy

Last updated: February 1, 2026

This Cookie Policy explains how IntentReply, operated by XigmaPro, uses cookies and similar technologies on our website and platform. By using IntentReply, you consent to our use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, provide analytics, and remember user preferences. Cookies cannot execute code or deliver viruses.

We may also use similar technologies including local storage, session storage, and pixel tags where applicable.

2. Types of Cookies We Use

Cookie Type Purpose Duration
Essential / Session Required for authentication. Keeps you logged in during your session and maintains your login state securely. Session / Until logout
CSRF Token Security cookie that protects against Cross-Site Request Forgery attacks. Required for all form submissions. Session
Preference Cookies Remembers your language preferences and UI settings (e.g., collapsed sidebar state). 30 days
Analytics (optional) If analytics tools are enabled, we may collect anonymised usage data to understand how users interact with the platform. No personally identifiable information is stored. Up to 2 years

3. Essential Cookies — Required for the Service

The following cookies are essential for IntentReply to function and cannot be disabled without breaking core functionality:

  • intentreply_session — Your authentication session. Used to keep you logged in.
  • XSRF-TOKEN — Security token for form submissions.

These cookies do not track you across other websites and contain no personally identifiable information beyond a random session identifier.

4. Third-Party Cookies

We use a small number of third-party services that may set their own cookies:

  • Dodo Payments — our payment processor may set cookies on billing-related pages to facilitate secure payment flows.
  • Fonts & CDN (Google Fonts, jsDelivr) — font and JavaScript delivery may generate standard CDN request logs. These services do not set tracking cookies from our pages.

We do not use advertising networks, social media tracking pixels, or behavioural analytics on our platform.

5. Managing Cookies

You can control and delete cookies through your browser settings. Here's how to manage cookies in popular browsers:

Note: Disabling essential cookies will prevent you from logging in to IntentReply. Disabling preference cookies may cause certain settings to not be remembered between sessions.

6. Do Not Track

Some browsers send a "Do Not Track" (DNT) signal. IntentReply currently does not alter its behaviour based on DNT signals, as there is no universal standard for how to respond to them. We are monitoring developments in this area.

7. Changes to This Policy

We may update this Cookie Policy if we introduce new services or change our use of cookies. We will post the updated policy on this page with a new "Last Updated" date.

8. Contact Us

If you have questions about our use of cookies, contact us at sales@xigmapro.com.

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